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Return And Exchange Policy

Return

Product must be returned to us within 15 days from the date it has been delivered to the customer. Product must be returned with all tags attached in its original condition along with all packing material, courier receipt, invoice & other papers.

Refund

Once the Product is received to the company successfully, Indicart Retail Services Private Limited will instantly initiate the refund to your source account or chosen method of refund. 

Cancellation Policy

Please note an order can only be canceled within 24 hours of placing the order. Once the order is processed after 24 hours, no cancellation request will be entertained. However, returns is possible for all orders/products.

OR

Customers can CANCEL order only before the Order has been shipped/Dispatched. After the Product/s have been shipped, The Customer CANNOT Cancel the Orders. However return  is possible for all orders/products.


 

HOW DO I INITIATE A RETURN / EXCHANGE?

  1. Email us at connect@qiddosports.com to initiate a Reverse Pick-up along with your order number, pictures of the products and Reason for return/exchange within 15 days of delivery.
  2. Keep the package ready for our logistics partner to collect.
  3. We will get back to you and will arrange the pick up within 2 working days.
  4. On receipt of the article, the amount will be credited to your bank account OR you will get credits which can be used to purchase anything else from the website as per your choice.
  5. Orders shipped and fulfilled by Indicart Retail Services Private Limited